✦ We're Here to Help

Get in Touch

Have questions about our services or want to become a partner? We're here to help you navigate the future of fintech.

📞
Phone
+91 62626 29831
📧
Email
support@zapurse.in
🕐
Working Hours
Mon–Sat, 10am–6pm
✦ Contact Information

We'd love to
hear from you

Reach out through any of the channels below — our support team is ready to assist you with recharges, partnerships, technical help, and more.

📞
Phone Support
+91 62626 29831
Mon – Sat, 10am – 6pm
📧
Email Support
support@zapurse.in
partners@zapurse.in
Jyoti.tomar@zapurse.com
🤝
Business & Partnerships
Retailer onboarding, API integrations & business tie-ups.
partners@zapurse.in
💬
Need Immediate Support?

Our support team is available on WhatsApp for quick, real-time assistance with recharges, transactions, and retailer queries.

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We typically respond within 1–2 business hours.
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OUR PRESENCE

Our Offices Across India

We are strategically located across India to provide faster support, better accessibility and seamless services for our clients.

🏢

Head Office

Plot No. 36, Zone-I,
Maharana Pratap Nagar,
Bhopal – 462011,
Madhya Pradesh

Main Headquarters
📍

Registered Office

14-15, Khatau Building,
44 Bank Street, Fort,
Mumbai – 400001,
Maharashtra

Registered Address
🌿

Branch Office

Anand Kutir,
21 Shivaji Nagar, Civil Lines,
Jaipur – 302006,
Rajasthan

Regional Branch
🏔️

Shimla Office

Ashirwad Sadan, Mehli,
Shimla Bypass Road, Heavens,
Shimla – 171009,
Himachal Pradesh

Himachal Office
✦ Our Location
Visit Our Head Office
Atishay Limited — Zapurse
Plot No. 36, Maharana Pratap Nagar, Zone-I,
Bhopal, Madhya Pradesh – 462011, India
📍 Open in Google Maps →
✦ Quick Answers

Common Questions

Can't find your answer? Send us a message using the form above.

How quickly do you respond to messages?
▾
We typically respond within 1–2 business hours during Mon–Sat, 10am–6pm. For urgent queries, WhatsApp support is the fastest option.
How do I become a Zapurse retailer?
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Download the Zapurse app, sign up for Zapurse Plus, and contact us at partners@zapurse.in. Our onboarding team will guide you through the process within 24 hours.
My recharge failed but amount was deducted. What do I do?
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Failed transactions are automatically reversed within 24–48 hours. If not, contact support@zapurse.in with your transaction ID and we'll resolve it immediately.
What are the business hours for phone support?
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Phone support is available Monday to Saturday, 10am to 6pm. For after-hours support, please use WhatsApp or email us at support@zapurse.in.
Can I visit your Bhopal office directly?
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Yes! Our head office is at Plot No. 36, Maharana Pratap Nagar, Zone-I, Bhopal, MP – 462011. Office hours are Mon–Sat, 10am–6pm. We recommend calling ahead.
How do I report a technical issue with the app?
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Use the contact form above with subject "Other" or email support@zapurse.in. Include your device model, app version, and a screenshot of the issue for faster resolution.